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Episode #7: Inside the Mind of a Modern Insurance Leader: AI, Change & Team-Driven Growth with Teresa Kitchens (Sterling Insurance Group)

Episode #7: Inside the Mind of a Modern Insurance Leader: AI, Change & Team-Driven Growth with Teresa Kitchens (Sterling Insurance Group)

Insurance Technology AMPlified
• 52 min
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In this episode of Insurance Technology AMPlified, I dive into a fascinating conversation with Teresa Kitchens, founder and CEO of Sterling Insurance Group. Teresa shares her journey of building an independent virtual agency from the ground up since 2003, and how she's made insurance both easy and enjoyable. We explore the evolving role of AI in the insurance industry, discussing its potential to transform operations and improve client relationships. Teresa offers insights into how technology can enhance agency leadership by prioritizing clients and team culture. We also touch on the importance of adaptability in a rapidly changing market and how AI can be leveraged to stay ahead. Join me as we uncover the intersection of technology and human connection in the world of insurance.